Privacy Policy

Last Updated: 01/01/2023

Welcome to the online learning platform (“Platform”) owned and operated by Gap Management Institute (“GMI,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our Platform. We are committed to respecting and safeguarding your privacy, and we encourage you to read this Privacy Policy carefully.

  1. Information We Collect

1.1 Personal Information: When you create an account or interact with our Platform, we may collect personal information that can identify you directly or indirectly. This may include but is not limited to your name, email address, contact information, educational background, and billing details.

1.2 Automatically Collected Information: We may collect certain information automatically when you use our Platform. This information may include your IP address, device type, browser type, operating system, referring URLs, and usage patterns. We may also collect data on how you interact with our Platform, such as the pages you visit, the time and duration of your visits, and the actions you take.

  1. Use of Information

2.1 Provision of Services: We may use your personal information to provide and improve our services, respond to your inquiries, fulfill your requests, process payments, and deliver educational content. We may also use your information to personalize your learning experience, offer relevant recommendations, and communicate with you about the Platform, including updates, promotions, and support.

2.2 Statistical Analysis: We may use the collected information for statistical or research purposes to improve our services, understand user preferences and trends, and enhance the overall user experience on our Platform. Any data used for analysis or research will be anonymized or aggregated whenever possible to protect your privacy.

2.3 Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use your information to protect our rights, privacy, safety, or property, as well as those of our users and the public, and to prevent fraud or other unlawful activities.

  1. Sharing of Information

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating and maintaining our Platform or to perform services on our behalf. These service providers may have access to your personal information but are contractually obligated to handle it in a manner consistent with this Privacy Policy and applicable data protection laws.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our Platform of any change in ownership or the transfer of your personal information.

3.3 User Sharing: Certain features of the Platform may allow you to interact with other users or share personal information voluntarily. Please exercise caution when sharing personal information in public areas of the Platform, as it may be viewed, collected, or used by others.

  1. Data Security

We take reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the absolute security of your information.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

  1. Your Choices and Rights

6.1 Account Settings: You may review and update your account information by logging into your account settings on the Platform. You can also manage your communication preferences and choose to opt-out of receiving certain types of communications from us.

6.2 Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect your ability to use certain features of the Platform effectively.

6.3 Rights under Applicable Laws: Subject to applicable laws, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise your rights or make inquiries, please contact us using the information provided in Section 8.

  1. Children’s Privacy

Our Platform is not intended for use by individuals under the age of [insert minimum age required by applicable laws]. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to remove the information from our systems.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Gap Management Institute,  Kansanga, Ggaba Road Plot 892/ 7179 Opposite KIU, Kampala, info@gapmanagementinstitute.org, +256 393 240 183

We will endeavor to respond to your inquiries and requests promptly and in accordance with applicable privacy laws.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Platform or through other appropriate means. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

Thank you for reading our Privacy Policy.